Top 10 Zoo Management Software
We Expertly Rank the Best Zoo Management Software
What is Zoo Management Software?
Zoo management software helps zoological parks and similar organizations manage their day-to-day operations, including animal care, guest services, ticketing, and more. These tools offer functionalities that support wildlife management, conservation efforts, and educational outreach, streamlining the complex tasks of running a zoo.
Who This Article Is For
This article is for zoo directors, curators, and managers, as well as animal care professionals and conservationists who are looking for the right software solutions to manage their animal records, visitor attendance, memberships, and daily operations in zoos, wildlife parks, and animal conservation centers.
Finding the Right Zoo Management Software
From animal care to visitor management, on-site and off-site educational programs, or membership rewards for the most loyal patrons: every zoo operates a little differently. That’s why finding the right software solution for your organization can take time and require experimentation and patience.
But sometimes the gap between how you manage your zoo and ready-made software solutions can seem too large to bridge. A purpose-built solution can help you avoid spending hours on implementing software, having to change how you run your zoo, or paying for features that you don’t even need.
Contact us to learn more about custom-built zoo management software for your organization. We specialize in rapidly building cost-effective back-office applications and database systems for zoos, wildlife parks, and animal conservation centers.
List of Top 10 Zoo Management Softwares
Volgistics
Description
Volgistics is a cloud-based management solution designed to help manage volunteer coordination. It offers tools for recruiting, tracking, and coordinating volunteers effectively.
Advantages
Streamlined volunteer scheduling, comprehensive data reporting, and excellent customer support.
Disadvantages
Some users find the interface outdated and the learning curve slightly steep.
Target Users
Designed for zoos and wildlife conservation organizations needing robust volunteer management.
What Users Say
“Extremely effective for managing our volunteers, saving us time and effort in coordination.”
User Reviews
Rated 4.5 out of 5 stars on Capterra from over 90 reviews.
ROLLER
Description
ROLLER offers a suite of tools aimed at improving visitor experiences through streamlined ticketing, bookings, and customer management.
Advantages
Integrated point-of-sale, online booking capabilities, and real-time reporting functions.
Disadvantages
Limited customization options for ticketing and events may not suit all zoo operations.
Target Users
Amusement parks, zoos, and cultural centers that require efficient operational management.
What Users Say
“Helps us handle large crowds with ease, especially during peak seasons.”
User Reviews
Rated 4.5 out of 5 stars on Capterra from over 70 reviews.
SaffireTix
Description
SaffireTix specializes in ticketing and event management, offering robust features for online and gate ticketing, wristbands, and event promotions.
Advantages
Easy to use, supports both online and offline ticket sales, and provides excellent customer support.
Disadvantages
Some integration challenges with other management systems may be experienced by users.
Target Users
Zoos, fairs, and festivals looking for comprehensive ticketing solutions.
What Users Say
“Our go-to solution for all our ticketing needs, very reliable and user-friendly.”
User Reviews
Rated 4.8 out of 5 stars on Capterra from over 60 reviews.
Blackbaud Altru
Description
Blackbaud Altru is a comprehensive solution designed for arts and cultural organizations, including zoos, helping manage operations, membership, fundraising, and ticketing.
Advantages
Integrated approach to managing visitor services, membership, fundraising, and financial reporting in one platform.
Disadvantages
Some users report the system can be slow and cumbersome with large amounts of data.
Target Users
Zoos, museums, and other cultural institutions that need robust nonprofit management software.
What Users Say
“Great for large institutions looking to streamline various operations under one roof.”
User Reviews
Rated 4.0 out of 5 stars on Capterra from over 30 reviews.
OERCA
Description
OERCA is a web-based animal welfare and data management system specifically designed for wildlife professionals and organizations.
Advantages
Focuses on animal health and welfare with detailed tracking, reporting, and real-time data analytics.
Disadvantages
As it is highly specialized, it may offer more than needed for smaller organizations or those with simpler requirements.
Target Users
Zoological parks, aquariums, and marine conservation agencies focused on animal health and conservation.
What Users Say
“Invaluable tool for conservation efforts, providing detailed health analytics and reports.”
User Reviews
Rated 4.5 out of 5 stars on Capterra from nearly 20 reviews.
High Trek POS
Description
High Trek POS is a point of sale and booking management system that also includes features for managing courses, zip lines, and other adventure-based activities.
Advantages
Robust POS system with strong booking and scheduling features suited for adventure parks and similar settings.
Disadvantages
May include more niche features than necessary for traditional zoos not offering adventure activities.
Target Users
Adventure parks, zoos with interactive exhibits or activities, and outdoor recreational facilities.
What Users Say
“Excellent for managing high volumes of bookings and sales with ease.”
User Reviews
Rated 4.8 out of 5 stars on Capterra from over 10 reviews.
Versai
Description
Versai is a museum and cultural attraction management software that offers features like ticketing, membership management, and educational programming.
Advantages
Integrated management of tickets, members, and educational programs, tailored for cultural institutions.
Disadvantages
Some users find the customization options limited, affecting the flexibility to tailor processes to specific needs.
Target Users
Museums, zoos, and other educational and cultural attractions looking for a comprehensive management tool.
What Users Say
“A solid choice for managing all aspects of our museum, though we wish it had more flexibility.”
User Reviews
Rated 4.1 out of 5 stars on Capterra from over 10 reviews.
Doubleknot
Description
Doubleknot provides integrated software solutions designed for cultural and educational organizations, focusing on ticketing, fundraising, and membership management.
Advantages
Comprehensive features that integrate various operational needs into one platform, enhancing user experience and administrative efficiency.
Disadvantages
Some users have mentioned that the system can be complex to set up and might require some time to get accustomed to.
Target Users
Designed for museums, zoos, and non-profit organizations that need multifunctional software to manage their operations.
What Users Say
“Provides all the tools we need but has a bit of a learning curve.”
User Reviews
Rated 4.0 out of 5 stars on Capterra from 11 reviews.
Gateway Ticketing
Description
Gateway Ticketing Systems offers robust ticketing and guest management solutions designed to improve the visitor experience and operational efficiency.
Advantages
Advanced ticketing features, real-time admission control, and extensive reporting capabilities.
Disadvantages
The cost may be higher than some alternatives, potentially making it less accessible for smaller organizations.
Target Users
Ideal for large amusement parks, zoos, and museums that handle a significant volume of visitors.
What Users Say
“Expensive, but the depth of features and control it provides is unmatched.”
User Reviews
Rated 3.8 out of 5 stars on Capterra from 11 reviews.
RocketRez
Description
RocketRez is an all-in-one cloud-based ticketing and CRM system that provides tools for bookings, ticketing, and customer management.
Advantages
Features a user-friendly interface, efficient booking processes, and powerful CRM tools to enhance customer engagement.
Disadvantages
Some reports of occasional glitches and the need for more frequent updates to address user feedback.
Target Users
Targeted at tour operators, museums, zoos, and water parks looking for a versatile ticketing and CRM platform.
What Users Say
“Very intuitive and helps streamline our operations, though it could be updated more frequently.”
User Reviews
Rated 4.7 out of 5 stars on Capterra from 10 reviews.
Conclusion: Best Zoo Management Software
While the top 10 zoo management software solutions listed in this article offer a range of features and benefits, they may not always meet the unique needs of every zoo, wildlife park, or animal conservation center. Off-the-shelf software often requires organizations to adapt their processes to fit the software, rather than the other way around.
While the zoo management software options presented in this article offer various benefits, custom software development with Five provides a compelling alternative for zoos seeking a more personalized, flexible, and cost-effective solution.
